Pilot and Fees Notice

Version 2026-11-10 · Effective 10 November 2026

This notice is for anyone who runs a business on Vukron (a "Venue Partner", "you"). It explains how money works while Vukron is in its pilot phase, and what will change when Vukron goes fully live with payments in the app. It forms part of the Business Terms between you and Vukron ("we").

1. During the pilot, Vukron takes no money

• Players pay you directly, in cash, at your venue. Nobody can pay for a booking, a group share or a membership in the app, and nobody can add money to a wallet or withdraw from one.
• You are not charged anything. No plan price and no fees are taken during the pilot.
• Vukron handles no refunds during the pilot. When a booking is cancelled or changed, you settle what was paid directly with your player, and you are responsible for following your bookings through.
• Nothing builds up for later. Fees are not counted during the pilot and will not be charged afterwards for anything that happened during it.

2. When Vukron goes fully live

When we introduce payments in the app, you pay two things, and nothing else:

• Your plan: one monthly price for your whole business, whatever the number of facilities, courts or units, on the plan you choose (Listed is free). Every feature is included in a plan; nothing is sold on top of it. Paying yearly costs ten months. Businesses from the pilot get their first three months free.
• Application fees on what comes through Vukron: a fee on each booking a player makes in the Vukron app, an amount per hour for each sport, taken from the price you set, never added on top of it; and the same kind of fee on class places, tournament entries and seats players buy in the app. If the player pays you cash for it, the fee is owed by you to Vukron.
• No fee on your own business: bookings, places and sales you add at the desk or that come through your own website carry no fee.

An application fee is never more than the price it applies to. Unpaid fees: if fees stay unpaid for 7 days, new bookings at your venues, in the app and at the desk, are paused until they are paid. We remind you before that happens.

3. When fees start

• The pilot is temporary. Fees start on the day payments in the app are introduced, and apply from then on.
• We will announce in the app when payments are introduced, with the rates that apply to your business.
• From that day the Business Terms apply in full, including how fees are collected, paid out and refunded.
• You can stop selling through Vukron at any time.

4. Agreeing to this notice

By agreeing, you confirm that you have read this notice, that you understand Vukron charges nothing and handles no refunds during the pilot, and that the plan and application fees in section 2 will apply from the day payments in the app are introduced.

Questions: support@vukron.com